Covid Statement

Our guest, staff and community safety is our number one priority. Current Government Guidance means we are unable to open until further notice. Once we are authorised to open, we will be open and ready to welcome you. Naturally, we will continue to monitor the situation and keep you informed right here.

If you are planning a visit to the Hostel we want to reassure you of the many additional steps we have taken to ensure your safety and peace of mind. From booking and deposits policies to our strict cleaning regime we hope the answers to any questions you may have are below. If you have any additional questions please do not hesitate to contact us here.

Staying safe

We’ve put in lots of extra procedures to help keep you safe. All guests will be temperature checked on arrival and masks and social distancing will be compulsory throughout the public spaces. The full list of our extra steps is below and although some things go without saying, but just in case we’ll say them anyway. If you are displaying any symptoms – don’t come! Before you book please check our Covid Booking Policy.

1. Physical Distancing.  All guests will be advised to maintain the 2m distance away from other groups of people not in their travel group.
2. Hand Sanitiser dispensers, at the front door and on first floor.
3. House Signage.  There are health and hygiene reminders throughout the property.
4. Masks are to be worn at all times when moving around the property to protect yourself and others.
5. Any guests who begin experiencing symptoms of COVID-19 since arriving at the property must notify us immediately, we will then follow the guidance given by our local authority which may mean the end to your stay with us. In this instance a refund would not be available.
6. Case notification.  If we are alerted to a presumptive case of COVID-19 at the Hostel, we will work with the local Government authorities and take all appropriate actions recommended.

Our cleaning policy

Keep things spick and span comes naturally to us whatever the situation, but of course we have applied some extra procedures to keep things supersafe. Everything in the building is brand new as we have just completed a huge renovation project.

1. We frequently reinforce both guest-facing and back of house sanitization safety procedures.
2. Public touch points, such as handrails, door handles, locks are sanitized thoroughly
3. All table surfaces are wiped regularly.
4. Hand sanitisers are located outside the front door and upstairs in the lounge area.
5. Temperature testing is at the front door.  High Temperature no entry.
6. Physical Distance protocols must be observed by all guests and staff
7. Remote controlled access to the premises to reduce the risk of meet and greet
8. All bedding will be placed in single-use environmentally friendly bags
9. All guest amenities to be packaged before being placed in the rooms.
10. Non-porous doormats that can be machine washed and sanitised
11. Kitchen deep cleaned and sanitized daily
12. Coffee, tea, sugar and milk will be in individual sachets